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Google Rating

4.8

TheDNALAB

4.8

Jam Jam R-P

18:03 15 Feb 18

Maxxam Analytics is honestly the best. After having a terrible experience with a previous lab, I contacted Maxxam Analytics to inquire on how quickly we could get our testing done for immigration purposes. I spoke with Jo-An who is the customer service representative for DNA testing, and she was absolutely amazing! She was knowledgeable, understanding, and thorough with everything. She understood our sense of urgency and made everything happen almost immediately. I am so please with the service I received from Maxxam Analytics, and specifically from Jo-An and would let anyone know they can rest at ease with using their services! Thanks again.read more

Kimberly B.

15:15 25 Jan 18

Excellent Service, and Nancy is absolutely Amazing. After requesting service from another lab which was unprofessional and did not have kits available for testing appointment I was stressed but luckily I found Maxxam and Nancy was able to process everything efficiently and timely (probably faster than the norm) .I hope i dont have to go through this service again but if i do i will be calling Maxxam and I would recommend other too as well.read more

Katie Tippett

13:08 01 Sep 17

I found Jo-An very helpful and informative. She made this whole experience easier and got my son and into sample testing quickly so it wouldn't postpone getting our results. Results were sent quickly and to all parties involved. read more

Tanya Lee

03:52 08 Jun 17

TheDNALAB was a positive experience. Jo-An was super nice, helpful and very informative. It was easy booking with them and the communication was great. I had my DNA test done within a couple days. They even accommodated me by coming to my home to perform the DNA test, which made for a super comfortable experience. The gentleman administering the DNA test was very kind. Overall it was a great experience, made super easy, no stress!read more

Amy Lamprecht

20:47 16 Apr 19

Absolutely amazing services. From the beggining they had accommodated different locations for us and even gave us the option of coming to our home location to do the test which was very convenient. Jo-an Lauzon was absolutely wonderful when preparing our results through email as well , and even called me to leave a voice mail reminding me to check my junk which is where I ended up finding the results. Awesome and very accurate services.read more

Angie Skeans

21:23 06 Feb 19

We Definitely had a great experience with this company. Jo-An was amazing and very helpful. The whole process was quick and easy. 5 Stars!read more

Phillip White

21:11 08 Mar 19

Nancy went above and beyond to help me expedite my appointmentsVery courteous and efficient plus and a pleasure to deal with.It’s staff like Nancy who make a company successfulread more

Ganesh Balaji

18:53 30 Apr 19

Really great services and very kindly helpful to get DNA.

Clive Cheddesingh

18:33 07 Jul 19

Joan was very knowledgeable and courteous, she helps me every step of the way in getting my dna test done here in canada and also my family inJamaica in a timely manner .She deserves a raise of pay. Thanks Clive Cheddesinghread more

aaron kh

16:19 13 Jul 19

Nancy Harrison is 🎖professional and👍 kind lady of GTA mobile team for DNA testing.She came over my home at Thorncliffe Park Dr and did 💏 our DNA test .😋😋feel blessedread more

Mohammad Reza Rouhi

23:55 02 Oct 19

Service was splendid. Jo-An and Nancy were both great and extremely helpful.

Eden Hailu

04:49 29 Oct 19

Very affordable, fast and good customer service. I would recommend to everybody.

Pavlo K

20:31 14 Nov 19

Great service. Jo-An and Jane were both great and extremely helpful.I will recommend and use again.

Xavi Ballester

04:07 19 Nov 19

Good job and very professional people. Christine is very kindly

Ginette Alejandra Mardones Cortes

01:44 18 Jan 20

100% trustworthy and professional.Christine and Nancy so helpful.I highly recommend this place.

Edwin Flis

20:58 27 Jan 20

This was a great experience, how smooth and fast the whole process was. (They even came to our house to do tests not only that, the day we had an appointment it was a snow storm and Lady still show up on time) Thank you so much guys very professional.read more

jeff hanson

14:24 14 Jul 20

Jo An was very professional and the service was excellent. The results came back very quickly

Uzochukwu Akunebu

12:19 30 Apr 21

I had a great experience with TheDNALAB. Jo-An is a great person, always helpful and very informative. The entire process was quite seamless and I had my DNA test done pretty quick. They even accommodated me by coming to my home to perform the DNA test. The nice lady that took my sample was kind, chatty and very knowledgeable. For this fantastic experience, I greatly appreciate and recommend The DNALAB.read more

P Nguyen

01:28 09 Mar 21

Very fast and friendly service. Easy to do and easy to book for an appointment for the test.

Ashley Zaworski

17:16 27 Jan 21

I have to say for a stressful time and event to have to go through you guys made it safe and enjoyable I felt no judgement and very supportive thank you I reccomend this place to anyone they were very fast and efficientread more

Erika Kalichman

16:18 03 Dec 20

Quick, efficient and knowledgeable customer service. Special thanks to Joanne...

Alexandra

00:37 22 Oct 21

I got in contact with the DNA Lab to get a legal paternal test done.The staff was extremely helpful connecting me to the closest lab location and even assisted me with finding a lab location that was closest to my mother who lives outside of the lower-mainland. I am very pleased with the level of professionalism and patience of the staff as I had a few issues trying to get one of my parents in for the test. Once the samples were received, the lab provided me with the results in a very timely manner. I was very surprised of the ease of the process and the speed of the process. The DNA lab truly helped relieve a lot of stress of this entire process, for which I am greatly appreciative for.read more

Hafswa Mohamed

20:42 01 Nov 21

Great service and lovely people Christine thank you...I would highly recommend them

youssouf ainan

22:01 17 Nov 21

Great service,and good people.Thanks guys,

Hassan Noor

02:06 16 Sep 21

Great service, Jo-an and Jane were both great, very professional people and extremely helpful. I recommend this testing lab for DNA analysis.read more

MD RAHMAN

03:16 27 Dec 17

Staff is friendly, efficient and informatics. I recommend this testing lab for DNA analysis.

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